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Jim Bernardi has been recognized as "The Consummate Fixed Operations Expert by Automotive Executives
Worldwide". He has over 34 years of experience in Fixed Operations Recruiting, Training, Management and
Marketing. He has been a contributing author in several Automotive Magazines for many years and is the
Founder and Publisher of Automotive Dealers Network. Jim continues to travel the globe educating Dealers
and Manufacturers the importance of sales in Fixed Operations Management for his Training Company:
AutoPro Training Solutions. When he is not training a Dealer Group or a Dealership you will find him as a
Guest Speaker at many Dealer 20 Group Meetings. He offers real world solutions to Dealers and
Manufacturers in over 49 countries worldwide. He is always looking to better serve the Franchised Automotive
World. He continues to offer a 3 day Comprehensive Fixed Operations Performance Review to Dealers and
performs these reviews personally. He can be reached at   812-325-5651
Steve Dix brings over 20 years of expertise & professionalism to the company. He has spent the last 15 years as a Fixed Operations Director for 5
franchises. He takes a great deal of pride in turning non profitable stores into profit producing high revenue generators. Steve holds many
distinguished awards for CSI Excellence; he was awarded Ford’s CSI award as well as earning Daimler-Chrysler’s award for CSI Excellence. His
challenge is turning the community’s perception of dealerships into a positive and rewarding relationship built on trust & integrity. He enjoys
teaching dealership personnel the art of true salesmanship and relationship building within the immediate staff. He believes that generally it’s not
a people problem however a process problem. He is trained to make things happen in any environment.

Steve Dix,
Fixed Operations Specialist
Jim Bernardi,
About Us
It is our mission to strengthen and support Dealership Fixed Operations Departments internationally. Our values are enlightened
by our behavior, our culture, our business and our future. The test of our company's values is not what is said, but what is
accomplished each and every day. These values help set us apart from our competitors; and make us the leading Fixed Operations
Training & Marketing Solutions company that our customers have come to expect and trust.

  • We deliver uncompromising values. We work diligently with our trainers to ensure that our customers get the "Best of the Best"
    service training available in today's ever complex market. We use our expertise to deliver innovative, quality solutions and services that help
    our customers solve their business challenges.
  • Our trainers and sales staff have a sustainable competitive advantage. We believe that associates lead and leaders serve.
    We respect one another and encourage all to think about tomorrow's customer with today in mind. We combine our experience and
    collaboration to create a positive environment that results in high performance and personal success utilizing premier resources.
  • We maintain the highest standard of integrity. We have the utmost respect for our dealers and treat them with honesty and
    integrity. We do the right things for the right reasons; not compromising values but delivering excellence through proven processes that
    deliver increased revenue.
  • We deliver guaranteed profitability and growth. We execute with a constant focus on profitability and long term success - not short
    term fixes. We make every decision with the understanding that AutoPro's success depends on the actions of every AutoPro associate.

Jim Bernardi - President
Donald P. Forss
Operations & Recruitment
Don has a strong background in human resources. Not only has he held pastoral positions, but also has worked in the construction, finance and
insurance industries. Don holds a Doctoral of Divinity and is our Chief Spiritual Advisor.